ÂÜÀòÉç

ÂÜÀòÉç-Dearborn has partnered with Flywire Student Financial Software for refunds processing and J.P. Morgan Chase for issuing and delivering the funds to the assigned destination.  You are not required to have an account with Flywire or J.P. Morgan Chase and no financial account products will be offered to you. All student action is conducted at tuition payment website

Students will have the option to sign up for direct deposit at anytime by setting up a New U.S. Bank Account in the eRefunds menu tab or eRefunds Quick Links, then selecting "Enroll for eRefunds" and following the instructions. Students who wait until their refund is processed to take action will have a limited time window called "shelving" to still enroll in direct deposit to secure electronic refund delivery within 2-5 business days. A paper check via U.S. mail will be delivered within 21 business days if no student action is taken. A direct deposit delivery that is rejected by the student's bank destination will be automatically converted to a U.S. mailed check delivery and resent.  A mailed check that is returned undeliverable or a mailing address (different from permanent address) determined invalid for processing will have the refund entry reversed on the student account until the student takes to change their address, then notifies OneStop at [email protected] to request reissuing the refund. There are no fees to set up or use Student Accounts Self Service, Flywire Student Financial Software, or J.P. Morgan Chase Direct Deposit or Mailed Check refund delivery for the initial processing transfer of the first attempted delivery.  It is important that students ensure their address is updated to a valid U.S. mailing address to ensure timely receipt of a paper check. A valid U.S. mailing address is required in the system for the direct deposit process, regardless if the data is used in the electronic funds transfer.

Managing Your Issued Refund

Students can log into with their uniqname and password, then navigate to the eRefunds menu to view and manage prior refunds, including status and delivery methods.  Use the All Activity feature for reviewing a longer history of refund activity.  Refunds issued to applications of a Parent Plus Loan may not be fully visible to the student's refunding history. Students no longer attending the University will be unable to log in to make changes and view history.

Reissued Checks

There may be a fee assessed to your student account if you request a reissued check due to not receiving the original check in the mail at the address the university has on file.  Please send an email request to [email protected] to have a refund reissued.  If the window to accept a refund transaction has passed, a paper check will be mailed.  Complete your destination preferences in the eRefund menu and cash the mailed check.  Requesting an already mailed check to be halted in order to reissue the funds as direct deposit may incur a fee to process the request.

Availability

If a refund is issued for a term with a credit card payment or a Parent Plus Loan payment, the refund must be issued back to the credit/debit card or a mailed check issued to the student’s parents respectively.  Parents who apply for a Parent Plus Loan may elect refunds to go to the student by contacting The Office of Financial Aid & Scholarships [email protected] and requesting to modify their Plus Loan Application. The Plus Loan Application has a checkmark asking refunding preference is to go to the parent or the student.  Direct Deposit eRefunds is a feature now available for Parent Plus Loan refunds issued to a parent. The student must first create the parent as an Authorized User, then the parent who filled in the loan application can enroll in eRefunds answering additional qualifying questions where the data submitted must match the info submitted on the loan application.

Student Accounts cannot estimate specific dates refunds will be issued. Refund checks cannot be obtained at the Student Accounts office. Refund checks are processed and issued by J.P. Morgan Chase. Students will receive an email each time a refund is processed.
Accounts eligible for refunds are gathered automatically and reviewed for accuracy before processing. If you believe your student account has a longstanding overall credit (negative balance) that has not been issued a refund in error, .