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Here are some tips to help guide you on what to say:

• Do not swear secrecy or offer confidentiality to the student.
• Try to focus them on an aspect of the problem that is manageable.
• Avoid easy answers such as "Everything will be fine.”
• Be accepting and respectful to what is said.
• Help the person recall constructive methods they have used in the past to cope; get them to
  agree to do something constructive to change things.
• Trust your insight and reactions. Let others know your concerns.
• Attempt to address the person's needs and seek appropriate resources.
• Encourage the person to seek help.
• Respect the student's value systems, even if you don't agree with them.

• If the student is willing to, schedule a meeting.
• Let this meeting be a conversation to get the student talking.
• Carefully ask about the student's attendance to your class.
• If the student wants to speak with someone, but wants to keep the situation confidential,
  refer them to Counseling and Psychological Services.

If a student is in need of mental health support outside of our business hours or during university closures, they can contact our 24/7 emergency crisis line by calling our main number: 313-593-5430 and pressing 2 when prompted. We have other crisis resources available on our website.

Please contact the ������-Dearborn CARE Team for additional information.

• Identify what the hesitation is about.
• Dispute the myth that only "weak" or "crazy" people go for counseling or use others for help.
• Remind them that campus counseling resources are free and confidential services.
• Ask why the student does not want to seek help and then address the reasons, myths, and misperceptions with facts and understanding.
• If your student still does not want help, be assured that you have done your best to give support and provide help.
• If you are concerned that your student may harm themselves or others:
  o If there is immediate danger- call DPS 313-593-5333 or 911
  o If not, consult CAPS 313-593-5430

• Voice your concerns about their safety and describe the behavior or situation that is worrisome to you.
• If you are concerned the student may be feeling hopeless and thinking about ending their life, ask if she/he is contemplating suicide. Asking about suicide doesn't lead the student to think/do more about it. It is important to remember that talking about suicide is a warning sign that needs to be followed up. Seek help from one of the resources on campus.
• Offer yourself as a caring person until professional assistance has been obtained.
• After the student leaves your office, make some notes documenting your interactions.
• Consult with others in your department on your experience.
• Consult with DPS. 313-593-5333 or 911
• Complete a CARE report
• Consult with CAPS

Let the student know that consulting with others, he or she has options:

• Consulting within your department administration, with the Dean of Students office, and/or with a mental health professional, can usually provide the next steps to take
• Also consider referring the student to Disability and Accessibility Services to discuss possible academic accommodations to assist them in the future.

When a student is putting themselves and/or others in a dangerous situation. DPS can be reached by phone at 313-593-5333 or 911. Additional information on DPS.

Letting someone else know within your department may be a good idea. Someone else may give you good advice on how to approach the situation and your student. When in doubt, consult. Remember though, information should be kept on a need-to-know basis as we want to protect the student’s privacy while helping them get the support and help they need. Consulting with a confidential source, such as CAPS, may be a great first step in order to preserve the students right to privacy.

A number of Health and Wellness resources are available to ������-Dearborn students. These resources strive to help graduate students obtain a sense of balance in and out of their academic lives. 

All mental health resources available to undergraduate students are also available to graduate students. Please consult the CAPS website and for additional information.

• Promote mental health awareness in your classroom
• Around midterms or finals, remind students of the resources that are available to them (CAPS, etc.)
• Encourage students to inform their friends or others about available mental health support resources
• Put the CAPS syllabus statement DIRECTLY on your syllabus, not just linked on Canvas. The approved statement is:
  “It is important to maintain one’s mental health and wellness to succeed. While students may seek out counseling for reasons such as depressed mood, anxiety, or identity concerns, students are encouraged to book an appointment with Counseling and Psychological Services (CAPS) if they start to feel overwhelmed. Currently enrolled students can take advantage of CAPS for free and receive confidential help. CAPS can be reached at 313-593-5430 or by email at [email protected].”

The provides support and assistance to University staff and faculty (including graduate students who are employees) in resolving personal or work related concerns. FASCCO seeks to enhance the emotional health, well-being and job-performance of members of the university community by providing confidential and professional counseling, coaching, training and consultation services to staff, faculty, retirees, benefit-eligible dependents and departments.